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Richmond Senior Advisor

Senior care across the Richmond region

Twelve localities, two aging agencies, one state licensing system.

Quick answer

Senior Connections - The Span Center (804-343-3000) covers Richmond City and Chesterfield, Henrico, Hanover, Goochland, Powhatan, New Kent and Charles City counties, while the Crater District Area Agency on Aging (804-732-7020) covers Petersburg, Colonial Heights, Hopewell, Prince George and Dinwiddie among its localities.

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Virginia is unusual: its cities are independent of its counties, so Richmond, Petersburg, Colonial Heights and Hopewell are separate jurisdictions from the counties around them. That matters for senior care, because Medicaid applications, Auxiliary Grant cases and Adult Protective Services all run through the social services department of the locality where a person lives -- even when the mailing address says Richmond.

Which Area Agency on Aging covers each part of the Richmond region?

Senior Connections - The Span Center (804-343-3000) covers Richmond City and Chesterfield, Henrico, Hanover, Goochland, Powhatan, New Kent and Charles City counties, while the Crater District Area Agency on Aging (804-732-7020) covers Petersburg, Colonial Heights, Hopewell, Prince George and Dinwiddie among its localities.

Each agency also houses the long-term care ombudsman for its area.

Why do some Richmond-area counties have no licensed assisted living?

Licensed assisted living follows population density, so it clusters in Henrico, Chesterfield, Hanover and the cities, and as of this data VDSS lists no licensed facility in Goochland, Powhatan, New Kent or Prince George; families there usually choose a facility in a neighboring locality.

Each of those county pages lists the nearest licensed options by size and memory care designation, along with the nursing homes CMS assigns to the county, the hospitals residents use and the local offices that handle benefits and protective services.

How should I pick which Richmond-area localities to search?

Start from the person who will visit most often rather than the parent's old address: a facility fifteen minutes from a daughter's work in Short Pump may be a better choice than one five minutes from an empty house in Powhatan, and every locality page lists the licensed options and their inspection records so you can compare across lines.

Then check the practical details for that locality: which hospital is closest, which social services office handles benefits, and which Area Agency on Aging and ombudsman cover the facility's address. Those can differ from the parent's current locality, and benefits cases generally move with the person.

Mailing address vs jurisdiction
Mailing addressJurisdiction (locality)
DecidesWhere the mail goesWhich DSS, APS unit and AAA serve the person
Example"Richmond, VA 23229"Henrico County
Use it forDirectionsBenefits, complaints, protective services

Want a short list instead of a long one?

Tell us about care needs, budget and the part of the Richmond area you are focused on, and a local advisor will come back with a few licensed options worth touring. It costs your family nothing.

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