Is Lakeside ALF Operations, LLC in Henrico licensed by Virginia?
Yes. VDSS lists Lakeside ALF Operations, LLC as an active licensed assisted living facility (facility no. 1105086) on a 2-year license expiring Jul 31, 2027, licensed for 70 residents at 2125 Hilliard Road, Henrico 23228.
A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (2-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.
What care is Lakeside ALF Operations, LLC licensed to provide?
Lakeside ALF Operations, LLC's license covers both residential living care and assisted living care, with no special care unit, so it does not operate a secured dementia unit; the VDSS record also notes not stated.
Compare that scope with your parent's most recent Uniform Assessment Instrument before you tour. See how the two levels differ.
What have VDSS inspectors found at Lakeside ALF Operations, LLC?
VDSS has posted 9 inspections of Lakeside ALF Operations, LLC from 2023 to 2026: 5 found at least one violation and 2 were complaint-related, and the latest, on Jun 2, 2026, cited 3 standards.
| Date | Type | Complaint | Violation | Sections cited (22VAC40-73-) |
|---|---|---|---|---|
| Jun 2, 2026 | Monitoring | No | Yes | 450, 250, 325 |
| Jun 4, 2025 | Renewal | No | Yes | 450 |
| Aug 15, 2024 | Complaint | Yes | No | — |
| Jul 10, 2024 | — | No | No | — |
| Mar 4, 2024 | Complaint | Yes | No | — |
| Jul 27, 2023 | — | No | Yes | — |
| May 12, 2023 | — | No | Yes | — |
| May 12, 2023 | — | No | Yes | — |
| Jan 27, 2023 | — | No | No | — |
What inspectors wrote since mid-2024
Jun 2, 2026 (monitoring):
- 250 staff records and health requirements: Based on record reviews and interviews, it was determined that the provider did not ensure that an initial tuberculosis examination showing each new employee has completed an assessment documenting the absence of tuberculosis in a communicable form on, or within seven days prior to the first day of work at the facility.
- 325 fall risk rating: Based on record reviews and interviews, it was determined that by the time a comprehensive Individualized Service Plan (ISP) is completed, a written fall risk rating shall be completed shall be completed for each resident.
- 450 individualized service plans: Based on record reviews and interviews, it was determined that the provider did not ensure that on, or within seven days prior to the day of admission, a preliminary plan of care was developed for each resident, to address the basic needs of the resident that adequately protects his health, safety, and welfare.
Jun 4, 2025 (renewal):
- 450 individualized service plans: The facility did not ensure that individual service plan for each resident was signed and dated by the licensee, administrator, or his designee, (i.e., the person who has developed the plan), and by the resident or their legal representative, as applicable.
Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.
How does Lakeside ALF Operations, LLC compare with similar-sized facilities in Henrico County?
Lakeside ALF Operations, LLC ranks 23rd by capacity among 47 licensed facilities in Henrico County (county median 60, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 2 inspections, 2 with violations.
| Facility | City | Capacity | Special care unit | Inspections with violations since Oct 2024 |
|---|---|---|---|---|
| Lakewood Manor Baptist Retirement Community | Richmond | 74 | Yes | 1 of 1 |
| Shalom Gardens Senior Living | Richmond | 71 | No | 1 of 3 |
| Elizabeth House Assisted Living | Glen Allen | 60 | No | 2 of 8 |
| Hermitage Three Chopt | Richmond | 48 | Yes | 2 of 6 |
Who can help with a concern about Lakeside ALF Operations, LLC?
For Henrico the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.
Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Henrico County page.
| Shown in the VDSS record | Not in the record | |
|---|---|---|
| License | 2-year license, expires Jul 31, 2027 | Accreditation, awards |
| Size | 70 licensed residents | Current occupancy |
| Oversight | 9 inspections, 5 with violations | A star rating (Virginia has none) |
| Price | Not published | Ask for a written rate sheet |
Source: Virginia Department of Social Services, Division of Licensing Programs, data as of Oct 28, 2026.
