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Shalom Parkside Senior Living

75-resident with a special care unit in Richmond, Henrico County, from Virginia's public records.

Quick answer

For Richmond the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.

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Is Shalom Parkside Senior Living in Richmond licensed by Virginia?

Yes -- Shalom Parkside Senior Living at 1550 John Rolfe Parkway in Richmond holds an active 2-year license from the Virginia Department of Social Services, facility no. 1105111, valid until Jun 27, 2027 for up to 75 residents.

A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (2-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.

What care is Shalom Parkside Senior Living licensed to provide?

Shalom Parkside Senior Living's license covers both residential living care and assisted living care, with a special care unit for residents with serious cognitive impairment; the VDSS record also notes not stated.

Compare that scope with your parent's most recent Uniform Assessment Instrument before you tour. See how the two levels differ and special care unit staffing rules.

What have VDSS inspectors found at Shalom Parkside Senior Living?

VDSS has posted 13 inspections of Shalom Parkside Senior Living from 2023 to 2026: 2 found at least one violation and 7 were complaint-related, and the latest, on May 21, 2026, cited 5 standards.

DateTypeComplaintViolationSections cited (22VAC40-73-)
May 21, 2026MonitoringNoYes260, 450, 260, 210, 870
Apr 20, 2026MonitoringNoYes460
Apr 20, 2026ComplaintYesNo0
May 20, 2025RenewalNoNo0
May 12, 2025ComplaintYesNo0
Dec 5, 2024ComplaintYesNo—
Oct 30, 2024ComplaintYesNo—
May 23, 2024—NoNo—
Mar 12, 2024ComplaintYesNo—
Mar 12, 2024ComplaintYesNo—
Mar 12, 2024ComplaintYesNo—
Mar 8, 2024—NoNo—

What inspectors wrote since mid-2024

May 21, 2026 (monitoring):

  • 260 first aid, cpr, and aed requirements: During a review of staff records, 1 out of 4 records reviewed did not have documentation of current first aid and CPR certification.
  • 450 individualized service plans: During a review of resident’s records, all 7 records reviewed did not have all required signatures.
  • 260 first aid, cpr, and aed requirements: During a review of staff records, 1 out of 4 records reviewed did not have documentation of current first aid and CPR certification.
  • 210 direct care staff training: During a review of staff records, 1 out of 4 staff records reviewed did not have the required number of annual training hours documented.

Plus 1 more standard cited at this visit.

Apr 20, 2026 (monitoring):

  • 460 personal care services and general supervision and care: Based on a review of documentation and interviews, it was determined that the facility did not ensure that the facility shall assume the general responsibility for the health, safety, and well-being of the residents.

Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.

How does Shalom Parkside Senior Living compare with similar-sized facilities in Henrico County?

Shalom Parkside Senior Living ranks 20th by capacity among 47 licensed facilities in Henrico County (county median 60, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 7 inspections, 2 with violations.

FacilityCityCapacitySpecial care unitInspections with violations since Oct 2024
Chestnut Grove Assisted Living FacilityRichmond85Yes1 of 3
Hawkins Residential IIRichmond84No0 of 4
Lakewood Manor Baptist Retirement CommunityRichmond74Yes1 of 1
Shalom Gardens Senior LivingRichmond71No1 of 3

Who can help with a concern about Shalom Parkside Senior Living?

For Richmond the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.

Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Henrico County page.

Shalom Parkside Senior Living: what the state record shows and does not show
Shown in the VDSS recordNot in the record
License2-year license, expires Jun 27, 2027Accreditation, awards
Size75 licensed residentsCurrent occupancy
Oversight13 inspections, 2 with violationsA star rating (Virginia has none)
PriceNot publishedAsk for a written rate sheet

Source: Virginia Department of Social Services, Division of Licensing Programs, data as of Oct 28, 2026.

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