Commonwealth Senior Living at the West End

Is Commonwealth Senior Living at the West End in Richmond licensed by Virginia?

Yes. VDSS lists Commonwealth Senior Living at the West End as an active licensed assisted living facility (facility no. 1104480) on a 2-year license expiring Apr 23, 2028, licensed for 95 residents at 2400 Gaskins Road, Richmond 23238.

A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (2-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.

What care is Commonwealth Senior Living at the West End licensed to provide?

Commonwealth Senior Living at the West End's license covers both residential living care and assisted living care, with a special care unit for residents with serious cognitive impairment; the VDSS record also notes non-ambulatory residents accepted.

Before signing, ask the administrator which changes in care needs the license cannot accommodate. See how the two levels differ and special care unit staffing rules.

What have VDSS inspectors found at Commonwealth Senior Living at the West End?

VDSS has posted 12 inspections of Commonwealth Senior Living at the West End from 2022 to 2026: 7 found at least one violation and 9 were complaint-related, and the latest, on Apr 22, 2026, cited 1 standard.

What inspectors wrote since mid-2024

Apr 22, 2026 (complaint, complaint-related):

• 460 personal care services and general supervision and care: Based on interviews and a review of a resident record, it was determined that the facility did not ensure they provided supervision of resident schedules, care, and activities, including attention to specialized needs, such as prevention of falls and wandering from the premises.

Mar 27, 2026 (renewal):

• 550 resident rights: Based of a review of resident records, the facility did not ensure the rights and responsibilities of residents in assisted living facilities shall be reviewed annually with each resident or his legal representative or responsible individual.
• 720 do not resuscitate orders: Based on a review of resident records, the facility did not ensure the Do Not Resuscitate (DNR) for withholding cardiopulmonary resuscitation from a resident in the event of cardiac or respiratory arrest may only be carried out in a licensed assisted living facility when a valid written order has been issued by the resident’s attending physician and the written order is included in the individuali
• 970 fire and emergency evacuation drills: Based on a review of facility documentation, the facility did not ensure fire and emergency evacuation drill frequency and participation shall be in accordance with the current edition of the Virginia Statewide Fire Prevention Code.

Jun 3, 2025 (complaint, complaint-related):

• 870 maintenance of buildings and grounds: Based on a tour of the resident’s room, the facility failed to ensure the room was free from foul odors.

Jun 3, 2025 (complaint, complaint-related):

• 450 individualized service plans: Based on a review of resident records, the facility failed to ensure the individualized service plan was signed and dated by the resident or his legal representative.

Mar 11, 2025 (renewal):

• 220 private duty personnel: Based on the review of facility records and interviews conducted the facility failed to ensure that all required documentation was obtained when the private duty personnel from licensed home care organizations provide direct care or companion services to residents in an assisted living facility.
• 40 licensee: Based on the review of facility records and interviews conducted the facility failed to implement their own policy.

Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.

How does Commonwealth Senior Living at the West End compare with similar-sized facilities in Henrico County?

Commonwealth Senior Living at the West End ranks 16th by capacity among 47 licensed facilities in Henrico County (county median 60, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 5 inspections, 5 with violations.

Who can help with a concern about Commonwealth Senior Living at the West End?

For Richmond the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.

Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Henrico County page.