Is Hermitage Deep Run in Richmond licensed by Virginia?
Yes. VDSS lists Hermitage Deep Run as an active licensed assisted living facility (facility no. 1105177) on a 2-year license expiring Mar 8, 2028, licensed for 90 residents at 9991 Ridgefield Parkway, Richmond 23233.
A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (2-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.
What care is Hermitage Deep Run licensed to provide?
Hermitage Deep Run's license covers both residential living care and assisted living care, with a special care unit for residents with serious cognitive impairment; the VDSS record also notes non-ambulatory residents accepted.
Compare that scope with your parent's most recent Uniform Assessment Instrument before you tour. See how the two levels differ and special care unit staffing rules.
What have VDSS inspectors found at Hermitage Deep Run?
VDSS has posted 8 inspections of Hermitage Deep Run from 2024 to 2026: 2 found at least one violation and 1 was complaint-related, and the latest, on Feb 3, 2026, cited 0 standards.
| Date | Type | Complaint | Violation | Sections cited (22VAC40-73-) |
|---|---|---|---|---|
| Feb 3, 2026 | Complaint | Yes | No | 0 |
| Feb 3, 2026 | Renewal | No | Yes | 325, 310 |
| Nov 13, 2025 | Other | No | No | 0 |
| Sep 4, 2025 | Complaint | No | Yes | 110 |
| Sep 4, 2025 | Other | No | No | 0 |
| Feb 14, 2025 | Renewal | No | No | 0 |
| Nov 26, 2024 | Monitoring | No | No | 0 |
| Aug 14, 2024 | Initial | No | No | 0 |
What inspectors wrote since mid-2024
Feb 3, 2026 (renewal):
- 325 fall risk rating: (finding text not shown on the public summary)
- 310 admission and retention of residents: (finding text not shown on the public summary)
Sep 4, 2025 (complaint):
- 110 staff general qualifications: Based on a review of documentation and interviews, it was determined that the facility did not ensure all staff shall be considerate and respectful of the rights, dignity, and sensitivities of persons who are aged, infirm, or disabled.
Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.
How does Hermitage Deep Run compare with similar-sized facilities in Henrico County?
Hermitage Deep Run ranks 17th by capacity among 47 licensed facilities in Henrico County (county median 60, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 7 inspections, 2 with violations.
| Facility | City | Capacity | Special care unit | Inspections with violations since Oct 2024 |
|---|---|---|---|---|
| Our Lady of Hope | Richmond | 97 | Yes | 0 of 4 |
| Commonwealth Senior Living at the West End | Richmond | 95 | Yes | 5 of 5 |
| Chestnut Grove Assisted Living Facility | Richmond | 85 | Yes | 1 of 3 |
| Hawkins Residential II | Richmond | 84 | No | 0 of 4 |
Who can help with a concern about Hermitage Deep Run?
For Richmond the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.
Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Henrico County page.
| Shown in the VDSS record | Not in the record | |
|---|---|---|
| License | 2-year license, expires Mar 8, 2028 | Accreditation, awards |
| Size | 90 licensed residents | Current occupancy |
| Oversight | 8 inspections, 2 with violations | A star rating (Virginia has none) |
| Price | Not published | Ask for a written rate sheet |
Source: Virginia Department of Social Services, Division of Licensing Programs, data as of Oct 28, 2026.
